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FIXR Help Center

Welcome to the FIXR Help Center! Find answers to common questions and learn how to make the most of your vehicle maintenance tracking.

Getting Started

How do I create an account?

  1. Click "Get Started" on the homepage
  2. Enter your email address
  3. Complete the onboarding process by adding your vehicle details
  4. Set up your password (minimum 10 characters with a number, letter, and special character)
  5. Verify your email address

How do I add my first vehicle?

During signup, you'll be guided through adding your first vehicle. You'll need:

  • Year, make, and model
  • Current mileage
  • Fuel type (Gas, Hybrid, Electric, or Diesel)
  • Optional: VIN, license plate, and color

Managing Your Vehicles

Can I track multiple vehicles?

Yes! You can add unlimited vehicles to your account. Go to Settings > Vehicles to add more vehicles.

How do I switch between vehicles?

Use the vehicle selector in the dashboard header to switch between your vehicles.

How do I update my vehicle's mileage?

Go to Settings > Vehicles, select your vehicle, and update the current mileage.

Maintenance Tasks

How do I add a maintenance task?

  1. Go to your Dashboard
  2. Click "Add New Task"
  3. Select the task type (oil change, tire rotation, etc.)
  4. Set the due date or mileage
  5. Add any notes or cost information
  6. Click "Add Task"

What task types are available?

FIXR supports common maintenance tasks including:

  • Oil changes
  • Tire rotations
  • Brake inspections
  • Battery replacements
  • Air filter changes
  • And many more

How do I mark a task as complete?

Click the task card and select "Mark as Complete". You can also add service details like cost, mechanic shop, and notes.

Can I delete a task?

Yes, open the task details and click "Delete Task". This action cannot be undone.

Reminders & Notifications

How do I set up email reminders?

Go to Settings > Notifications and enable:

  • Task reminders (upcoming maintenance)
  • Overdue alerts
  • Weekly digest

When will I receive reminders?

You can customize reminder timing in your notification preferences. Choose from:

  • 3 days before due
  • 1 week before due
  • 2 weeks before due
  • 1 month before due

Can I snooze notifications?

Yes, you can snooze notifications directly from the email or dashboard.

Service Log

What is the Service Log?

The Service Log is a complete history of all maintenance performed on your vehicles. It includes:

  • Service date
  • Mileage at service
  • Service type
  • Cost
  • Mechanic shop
  • Notes

How do I add a past service record?

  1. Go to Service Log
  2. Click "Add Record"
  3. Fill in the service details
  4. Click "Save"

Can I export my service history?

Yes, click "Export" in the Service Log to download a CSV file of all your maintenance records.

Mechanic Finder

How does the Mechanic Finder work?

The Mechanic Finder uses Google Maps to show nearby auto repair shops. You can:

  • Search by location
  • View ratings and reviews
  • Get directions
  • Save preferred shops

How do I save a preferred shop?

Click on a shop in the Mechanic Finder and select "Save as Preferred Shop". You can manage saved shops in Settings.

Fixy AI Assistant

What is Fixy?

Fixy is your AI-powered mechanic assistant. Ask questions about:

  • Car maintenance schedules
  • Warning light meanings
  • Repair costs
  • DIY vs. professional service recommendations

How do I chat with Fixy?

Click the chat icon in the bottom right corner of your dashboard to start a conversation.

Is Fixy's advice reliable?

Fixy provides general guidance based on common automotive knowledge. For specific issues, always consult a certified mechanic.

Account Settings

How do I change my password?

Currently, you can reset your password by:

  1. Logging out
  2. Clicking "Forgot Password" on the login page
  3. Following the email reset instructions

How do I update my email address?

Go to Settings > Profile to update your email address.

Can I delete my account?

Contact us at [email protected] to request account deletion. This action is permanent.

Troubleshooting

I didn't receive a verification email

  • Check your spam/junk folder
  • Make sure you entered the correct email address
  • Try requesting a new verification email

My reminders aren't working

  • Check your notification preferences in Settings
  • Make sure you've verified your email address
  • Check your email spam folder

The app isn't loading properly

  • Try refreshing your browser
  • Clear your browser cache
  • Try a different browser
  • Make sure you have a stable internet connection

Need More Help?

Can't find what you're looking for? Contact us at:

Last Updated: December 2025